After their registration on the platform, End Users' accounts are automatically activated. But their status can be modified from the Admin account.
- Active account
- End-User can log in
- All platform functions are working
- Inactive account
- End-User can not log in
- All platform functions are working
- Blocked account
- End-User can not log in
- Some platform functions are restricted
Can an account be deleted?
Accounts can only be removed if requested by the End User if no content has been sent to delivery previously.
In this case, the Admin can remove the account following these steps:
- Log in as an Admin
- Go to "Manage > Users"
- Look for the end-user's account (email)
- Click on the bin icon to remove the account
If an account is removed from the system, the client will be able to request a register with the same email at any time given.
If the End User has sent any kind of content (even if it is still pending to be approved or it has been removed from the queue before completing the distribution) the platform will not allow the account's removal, and the bin option will not be displayed.