All payments to end users must be managed out of the platform.
To see and manage outpayments requested by End Users, you should:
- Go to "Manage > Outpayments".
- Go to the "Pending" tab. On this tab, all pending outpayments from your users are shown.
The list is ordered by date (the last request is shown on top of the list).
Process an Outpayment
Outpayment requests are registered on the platform. The action of paying End Users has to be managed by the admin outside of the platform, via your bank account, PayPal account, or any alternative payment method you may use.
Approved payment requests
Once the payment has been done by the admin, click "Admin pay", and fill out any comment you want to register a confirmation of payment, ie. a payment reference. This comment will be visible on the outpayments receipt. Then click "Ok".
This way the outpayment will be registered on the platform and will be deducted from the user's balance. In the users' accounts, the outpayment will be visible as a "Royalty payment to account" in the "Balance" tab of every user profile.
Rejected payment requests
In case a payment request has to be rejected, click "Reject". The requested amount will be added again to the End User's balance.